We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose. Bilingual (English/Spanish) Preferred

Customer Experience Representative

Summary:   

To operate cash terminals in a store, process customer payment, undirected, and do related work as required. This is an entry level, hourly position that will report directly to the Cash Office Manager. 

Duties and Responsibilities: 

• Operate cash terminal and verify purchase price. 
• Process customer payments. 
• Handle customer inquiries. 
• Clean and maintain assigned cash register and counter using basic cleaning supplies 

• Detect common signs of shoplifting, theft, and other security risks involving customers and co-workers and to promptly communicate potential problems to store management or security. 

Required Education, Experience, and Certifications: 

• Any combination of education and experience equivalent to graduation from high school or any other combination of education, training, or experience that provides the required knowledge, skills, and abilities to accurately perform the above requirements.  
• Prior retail experience is preferred 

• No special license is required. 

Required Skills and Competencies: 

• Ability to read English (or some other language as may be required for a specific store) sufficiently to read customer checks, customer identification, and similar written materials. 
• Basic math skills, including addition and subtraction, necessary to verify cash register functions and make change. 

• Ability to grasp and lift or otherwise move goods weighing up to 20 pounds at ten feet to the back of the cash area. 
• Ability to stand and/or sit continuously perform essential job functions for six to eight hour shift with one fifteen minute and one half hour break.   

The above statements are intended to describe the general nature and level of work performed by team members assigned to this classification. The statements are not intended to be an exhaustive list of all job duties performed by team members assigned to this classification.  

Aaron’s Total Rewards

Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes:

• Sundays off
• Employee assistance program
• Employee purchase program with exclusive discounts
• Physical and financial well-being programs
• Tuition reimbursement
• Employee Business Resource Groups
• 401(k) plan with contribution matching
• Paid time off, including vacation days, sick days, and holidays
• Life and disability insurance
• Medical, dental and vision insurance
• Paid paternal leave
• Pay on Demand

Benefits vary based on full- and part-time employment status.

Note that the Pay Range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.  

Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.
Aaron’s is an Equal Opportunity Employer.

About Aaron’s
At Aaron’s we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.



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