Summary:   

The inner circle staff will stock merchandise in the Inner Circle and be sure that the sales area is clean and orderly.  Staff will assist customers within the Inner Circle area.  

Duties and Responsibilities: 

• Pull merchandise from the warehouse and place on the sales floor 

• Ensure high levels of customer satisfaction through excellent sales service 

• Assess customer needs and provide assistance and information on product features 

• Welcome customers to the store and answer their queries 

• “Go the extra mile” to drive sales 

• Maintain in-stock and presentable condition assigned areas 

• Remain knowledgeable on products offered and discuss available options 

• Cross sell products 

• Team up with co-workers to ensure proper customer service 

• Build productive trust relationships with customers 

• Comply with inventory control procedures 

• Suggest ways to improve sales (e.g., planning marketing activities, changing the store’s design) 

Required Education, Experience, and Certifications: 

• High school diploma 

• Experience in sales preferred but will train 

Required Skills and Competencies: 

• Basic understanding of sales principles and customer service practices 

• Proficiency in English 

• Basic Math skills 

• Solid communication and interpersonal skills 

• A friendly and energetic personality with customer service focus 

The above statements are intended to describe the general nature and level of work performed by team members assigned to this classification. The statements are not intended to be an exhaustive list of all job duties performed by team members assigned to this classification.