IT Manager
We are BrandsMart – A leading Consumer Electronics and Appliance Retailer in the Southeast. With retail stores in Florida and Georgia and a growing e-commerce presence, BrandsMart USA has a legacy of offering your favorite brands at the lowest prices. We provide our team members the opportunity to reach their full potential in a high-energy, incentive-based environment with competitive benefits. This is much more than a job – it is a career with purpose.
IT Manager – Technology Operations & Infrastructure
Job Summary
We are seeking an experienced IT Manager to lead our Technology Operations (TechOps) and Infrastructure teams. This is a player/coach role requiring both hands-on technical expertise and strong leadership skills. The IT Manager will oversee application support, systems analysis, and field technology operations while also managing system and network engineering efforts. The successful candidate will balance technical contribution with people leadership to ensure operational excellence and team growth.
Key Responsibilities
- Manage day-to-day operations of the TechOps group, including application support, systems analysts, and field technicians.
- Manage the Infrastructure team of system and network engineers responsible for server, storage, cloud, and networking environments.
- Serve as a player/coach by providing technical guidance and direct contribution while fostering team development and accountability.
- Enhance (as needed) and maintain processes for incident management, problem resolution, change management, and system documentation.
- Ensure compliance with IT General Controls (ITGCs), IT security policies, standards, and industry best practices.
- Oversee monitoring, capacity planning, system performance, and availability of core IT services.
- Manage vendor relationships and evaluate technology solutions that support business needs.
- Contribute to IT strategy, roadmap planning, and budgeting.
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
- 10+ years of progressive IT experience with at least 2 years in a leadership or management role.
- Hands-on experience with enterprise infrastructure (servers, storage, networking, cloud platforms) and business applications.
- Strong knowledge of IT operations practices, including incident, change, and problem management.
- Familiarity with ITGCs, audit processes, and control frameworks (e.g., SOX, COBIT, ISO).
- Demonstrated ability to manage and mentor cross-functional teams.
- Excellent problem-solving, organizational, and communication skills.
- Experience balancing operational priorities with strategic projects in a fast-paced environment.
BrandsMart Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, BrandsMart is proud to offer competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes:
- Employee assistance program
- Employee purchase program with exclusive discounts
- Physical and financial well-being programs
- 401(k) plan with contribution matching
- Paid time off, including vacation days, sick days, and holidays
- Life and disability insurance
- Medical, dental and vision insurance
- Pay on Demand
**Benefits vary based on full- and part-time employment status.
About BrandsMart
At BrandsMart, we sell a wide variety of consumer electronics, home appliances, furniture, and accessories throughout the Southeast United States. Our customers shop at BrandsMart for the same reason you should choose us for the next step in your career – our focus on being a premier retail leader and providing a customer experience that is second to none. If you are looking for a company with passion and a dedication to our customers and team members alike, join us today.
BrandsMart is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.
BrandsMart is an Equal Opportunity Employer.
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