We are BrandsMart – A leading Consumer Electronics and Appliance Retailer in the Southeast. With retail stores in Florida and Georgia and a growing e-commerce presence, BrandsMart USA has a legacy of offering your favorite brands at the lowest prices. We provide our team members the opportunity to reach their full potential in a high-energy, incentive-based environment with competitive benefits. This is much more than a job – it is a career with purpose.

Appliance Field Technician

Summary:

At BrandsMart USA we provide competitive pay and ongoing training in a collaborative, supportive, and team-orientated setting. In the Appliance Service Technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider.

For the Field Technician, we provide the following:

·Service van

·Specialized tools

·Uniforms

·Laptop computer

·Smartphone

·Home dispatched

·Industry training

Duties and Responsibilities:

·Ability to drive company owned cargo vehicle

·Follow the truck maintenance schedule and keep a clean organized truck

·Maintain truck inventory within the company guidelines

·Working mechanical knowledge, including the use of tools and test equipment

·Triage and diagnose repair problems

·Use laptop or tablet in order to complete work orders, including part ordering process, communication via email, and service center job assignments

·Complete all technician training within required timeline

·Provide timely, knowledgeable, courteous, and quality repairs

·Able to lift up to 100lbs

·Work with minimal supervision

Required Education, Experience, and Certifications:

·At least 2 years’ experience preferred, but will train candidate at Service Center for those without field experience

·High school diploma or equivalency required 

·Refrigeration, EPA, or HVAC Certification or Appliance Repair Certification

·Valid Driver’s License

Required Skills and Competencies:

·Work as a dedicated team member to ensure fast and quality results 

·Demonstrate a sense of urgency

·Must be a self-starter and able to work independently with minimal supervision 

·Must have strong verbal and written communication skills

·Provide direction to a Technical Helper, as applicable