Senior Manager of Facilities and Maintenance
Summary: Responsible for managing the overall direction and day-to-day facilities issues for BrandsMart Store Support Centers under the Director of Facilities. Works closely with outside vendors, Lease Administration, Real Estate and Executive Leadership to maintain the facilities and meet staff office needs. The ability to manage vendor personnel is a core competency of this position
Duties and Responsibilities
- Manage the overall direction and day-to-day facilities issues at BrandsMart locations to ensure services are being performed to specifications
- Direct supervisor for all facility managers on the BrandsMart team.
- Will act as the first point of contact for all occupancy space activities, which entails properly handling escalations, thoroughly reviewing and approving quotes, and invoices, managing warranty claims, and ensuring proper close out of vendor projects
- Responsible for all vendor management for SSC buildings, which includes ensuring vendors have the necessary skills, competency, and requirements such as licenses, and insurance, monitoring all vendor activity while onsite to ensure compliance, safety, and completion holding all vendors accountable to standard service levels
- Overall vendor management, which includes developing performance reporting and scorecards, frequent business reviews to discuss performance, and holding vendors accountable to service level agreements and scopes of work
- Manage all financial and budget activities related to maintenance activities including preparing and managing to an annual maintenance budget, identifying, and implementing cost saving initiatives, supplies/tool inventory control and establishing a Five-year repair/ replacement plan for each SSC building and projects
- Space planning and reporting for all SSC buildings
- Performing routine maintenance and general cosmetic upkeep on facilities and seeing to repairs when needed.
- Must be able and willing to work/coordinate on weekends up to and including potential to travel to South Florida locations in emergency situations.
- Safeguard the work environment by identifying and remediation of all safety hazards within the properties
- Monitors response to emergency situations (equipment failure, fire, evacuation, etc.) and customer concerns and communicates status updates effectively
- Ensures compliance with applicable codes, requisitions, government agencies and company directives as it relates to building operations
- Perform additional job duties as assigned
- Bachelor's degree (BA/BS) from four-year college or university and a minimum of four years’ experience and/or training or equivalent combination of education and experience
- Strong knowledge of Microsoft Office package (with emphasis on MS Excel)
- 2+ years leadership experience
- FM Pilot experience is a plus
- Ability to handle large amount of data to create meaningful reporting and analysis to support optimal decision making
- Ability to comprehend, analyze, and interpret the most complex business documents
- Advanced mechanical skills and knowledge of plumbing, HVAC and other facility systems.
- Ability to respond effectively to the most sensitive issues
- Ability to write reports, manuals, speeches and articles using distinctive style
- Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action
- Ability to interact with service providers, Landlords, and internal customers in a professional manner
- Conducts financial/business analysis including the preparation of reports
- Extreme sensitivity to Customer Service and delivering a world class experience.
- Ability to speak Spanish a MUST.
- Understanding of leases, contracts and related documents
BrandsMart Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, BrandsMart is proud to offer competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes:
- Employee assistance program
- Employee purchase program with exclusive discounts
- Physical and financial well-being programs
- 401(k) plan with contribution matching
- Paid time off, including vacation days, sick days, and holidays
- Life and disability insurance
- Medical, dental and vision insurance
- Pay on Demand
**Benefits vary based on full- and part-time employment status.
About BrandsMart
At BrandsMart, we sell a wide variety of consumer electronics, home appliances, furniture, and accessories throughout the Southeast United States. Our customers shop at BrandsMart for the same reason you should choose us for the next step in your career – our focus on being a premier retail leader and providing a customer experience that is second to none. If you are looking for a company with passion and a dedication to our customers and team members alike, join us today.
BrandsMart is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.
BrandsMart is an Equal Opportunity Employer.
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