Point-of-Sale Administrator
Point-of-Sale Administrator
The point-of-sale (POS) administrator is responsible for the testing, roll-out, adoption, maintenance, and administration of the BrandsMart POS system. This position will provide support for daily POS operations to ensure proper performance and up-to-date features to drive store performance. The successful candidate will provide guidance to the business responsible for the day-to-day activities of the system.
Duties and Responsibilities
- Lead and manage the configuration of the Manhattan Active Omni point-of-sale system.
- Coordinate with business and technical areas to understand business requirements and translate them into system configurations.
- Provide guidance to team members on best practices and methodologies for system configuration and maintenance.
- Participate in project planning sessions and provide input on system design and be responsible for the configuration.
- Collaborate with IT teams to ensure seamless integrations of the Manhattan Active Omni POS system with other enterprise systems.
- Troubleshoot store hardware and software, including office computers, printers, POS terminals, POS printers, and other peripheral hardware and software.
- Troubleshoot and diagnose technical problems and work with POS vendors and/or third-party technicians on issues needing assistance.
- Manage POS access levels and perform periodic role reviews and user access verifications.
- Documentation of business, functional, and integration requirements.
- Ensure solutions are scalable, repeatable, efficient, and effective.
- Primary point of escalation for the BrandsMart helpdesk on all POS issues.
- Collaborate with store personnel to verify systems are functioning as intended.
- 10-15% travel required to stores throughout the Southeast U.S.
Education and Experience
- College or University degree in Information Technology or related discipline
- 3-5 years’ experience with an industry-leading point-of-sale system
Required Skills and Competencies
- Strong understanding of retail business processes.
- Excellent written and verbal communication skills.
- Strong analytical and problem-solving skills.
- Experience with complex enterprise systems.
- Define and commit to project timelines for deliverables.
- Experience in a retail store environment or project is a plus.
- Flexibility to work outside normal business hours as needed.
BrandsMart Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, BrandsMart is proud to offer competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes:
- Employee assistance program
- Employee purchase program with exclusive discounts
- Physical and financial well-being programs
- 401(k) plan with contribution matching
- Paid time off, including vacation days, sick days, and holidays
- Life and disability insurance
- Medical, dental and vision insurance
- Pay on Demand
**Benefits vary based on full- and part-time employment status.
About BrandsMart
At BrandsMart, we sell a wide variety of consumer electronics, home appliances, furniture, and accessories throughout the Southeast United States. Our customers shop at BrandsMart for the same reason you should choose us for the next step in your career – our focus on being a premier retail leader and providing a customer experience that is second to none. If you are looking for a company with passion and a dedication to our customers and team members alike, join us today.
BrandsMart is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.
BrandsMart is an Equal Opportunity Employer.
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